Privacy Policy
Effective date: October 28, 2026
Zelada Health Insurance Inc (“we,” “us,” or “our”) is an independent, licensed health insurance agency based in Fort Myers, Florida. This Privacy Policy explains what information we collect through zeladainsuranceinc.com and when you contact us by phone, text, or email, how we use it, who we share it with, and the choices you have.
Information we collect
Information you give us. When you request a quote, book a call, or contact us, we collect the details you provide, such as your name, ZIP code, date of birth, phone number, email address, the coverage you are interested in, and anything you include in your message.
When we help you shop for or enroll in coverage, we may also collect the information an insurance application requires. This can include household members and their dates of birth, household income, Social Security numbers, immigration documents, current coverage, your doctors and prescriptions, and health information.
Information collected automatically. Our website uses Google Analytics, which uses cookies to collect information such as the pages you visit, how you arrived at our site, your device and browser type, and your approximate location. Our website host may also log technical information, such as IP addresses, for security and reliability.
How we use your information
- To respond to your request and contact you about quotes and coverage options
- To compare plans and help you apply for, enroll in, renew, or change coverage
- To provide ongoing service, such as renewal reviews, plan changes, and billing or claims questions
- To send you reminders about appointments and enrollment deadlines, with your consent
- To understand how our website is used and improve it
- To meet our legal, regulatory, and licensing obligations
How we share your information
We do not sell your personal information. We share it only as needed to serve you and run our business:
- Insurance companies and the Health Insurance Marketplace. When you ask us to quote or enroll you in a plan, we share your information with the insurance companies involved and, for Marketplace plans, with the Marketplace (HealthCare.gov). We may also share it with insurance agencies we are contracted with when needed to process your application.
- Service providers. Companies that help us operate, such as website hosting, form processing, appointment scheduling, email, phone and text messaging, and customer management software. They may use your information only to provide services to us.
- Legal requirements. When required by law, by insurance regulators, or by legal process, or to protect the rights and safety of our clients, our business, or others.
Text messages (SMS)
If you give us your mobile number and consent to receive text messages, we may text you about your quote, appointments, enrollment and renewal deadlines, and your coverage. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Wireless carriers are not liable for delayed or undelivered messages.
Cookies and analytics
You can set your browser to block or delete cookies. You can also prevent Google Analytics from collecting data about your visits by installing the Google Analytics Opt-out Browser Add-on. Blocking cookies does not stop you from using our website.
How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Please do not include Social Security numbers, immigration documents, or medical details in our website form or in text messages. If an application requires them, we will arrange a secure way to collect them.
How long we keep your information
We keep your information for as long as we need it to serve you and to meet the record-keeping requirements that apply to licensed insurance agencies.
Your choices
- To stop text messages, reply STOP to any message.
- To stop phone calls, ask us to add your number to our internal do-not-call list.
- To stop emails, reply to any email and ask us to remove you.
- To ask what information we have about you, or to correct or delete it, contact us using the details below. Some information may need to be kept to meet legal or regulatory requirements.
Insurance privacy laws
Information we collect to provide insurance services is also protected by federal and state insurance privacy laws. The insurance company you enroll with will provide its own privacy notice explaining how it handles your information.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it. A parent or guardian may give us information about dependents when shopping for family coverage.
Links to other websites
Our website links to other sites, such as our Google appointment calendar, our Google reviews, HealthCare.gov, and insurance company websites. Their own privacy policies apply when you visit them.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last updated.
Contact us
Zelada Health Insurance Inc
7800 University Pointe Dr, Fort Myers, FL 33907
Phone: (239) 396-5606
Email: andres81768@gmail.com